Privacy Statement

Brand & Balance respects the privacy of all visitors and customers and ensures that personal information is treated confidentially. In this privacy statement, we explain what data we collect, why we do so, and how we handle it.

1. Company details

Brand & Balance
Location: Bodegraven
Email: info@brandandbalance.nl
Chamber of Commerce: [FILL IN]
VAT: [FILL IN]

2. What data we collect

We may process the following personal data:

  • name

  • email address

  • phone number

  • company name

  • invoice details

  • website details

  • marketing preferences

  • communication via email or forms

  • data that you provide yourself for assignments

3. Why we collect data

We process data for:

  • contact and communication

  • quotation and invoicing

  • provision of services

  • website development

  • AI visuals and marketing services

  • email marketing activities

  • newsletter creation

  • customer management

  • legal obligations

  • improvement of our website and services

4. Basis for processing

We process personal data based on:

  • execution of agreement

  • legal obligation

  • legitimate interest

  • consent (for example, for contact forms)

5. Retention period

We do not retain personal data longer than necessary for:

  • provision of services

  • administration and invoicing

  • statutory retention obligations

Administrative data is retained for the statutory period (usually 7 years).

6. Sharing data with third parties

We only share personal data when necessary for service provision, such as with:

  • hosting parties

  • email marketing software

  • website platforms (e.g. Shopify)

  • invoicing software

  • analytics services

We enter into data processing agreements with processors where necessary.

We never sell personal data.

7. Cookies and tracking

Our website may use cookies and similar technologies for:

  • website functionality

  • statistics

  • usage analysis

When using tracking cookies, consent is requested via a cookie banner.

8. Security

We take appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

9. Rights of data subjects

You have the right to:

  • to view data

  • to have data corrected

  • to have data deleted

  • to limit processing

  • to object

  • to transfer data

Requests can be sent to:
info@brandandbalance.nl

We will respond within a reasonable timeframe.

10. Email and communication

When you contact us via email or form, we retain this communication for as long as necessary to process your request.

11. Newsletter and marketing

When you subscribe to a newsletter, we use your email address exclusively for that purpose. You can unsubscribe at any time via the unsubscribe link.

12. Minors

Our services are not aimed at minors.

13. Changes

We may amend this privacy statement. The most recent version is always available on this page.

14. Contact

For questions about privacy:

info@brandandbalance.nl